Shipping policy

Welcome to Chic Paw Tique! We strive to offer you a smooth and efficient shopping experience. Below, you'll find all the information regarding our shipping policies. If you have any questions, feel free to contact our customer support team.

Shipping Destinations

We ship to the following locations:

  • Domestic: All states within the United States, including Alaska and Hawaii.
  • International: Selected countries worldwide. Please check the availability at checkout or contact us for more details.

Shipping Methods & Costs

We offer several shipping options to meet your needs:

  • Standard Shipping (3-7 Business Days): Calculated at checkout based on your location and the weight of your order.
  • Expedited Shipping (2-3 Business Days): Available at an additional cost, calculated at checkout.
  • Overnight Shipping (1 Business Day): Available at an additional cost, calculated at checkout. Orders must be placed by 12 PM EST for same-day dispatch.

Note: Shipping times are estimates and do not account for delays caused by weather, customs, or other unforeseen circumstances.

Order Processing Time

  • Orders are typically processed within 1-2 business days (excluding weekends and holidays).
  • Orders placed after 12 PM EST on Friday will be processed the following Monday.
  • During peak seasons or sales, processing times may be slightly longer.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the link provided in the email or by logging into your Chic Paw Tique account.

International Shipping

  • Customs, Duties, and Taxes: International orders may be subject to customs fees, duties, and taxes. These charges are the responsibility of the recipient and are not included in the shipping cost.
  • Delivery Times: International delivery times vary by destination and can take up to 14 business days or longer. Please be aware of potential delays due to customs processing.

Lost or Damaged Items

  • If your order is lost or damaged in transit, please contact us immediately.
  • We will work with the carrier to resolve the issue and may issue a replacement or refund.

Shipping Restrictions

  • Some products may be restricted from shipping to certain locations due to legal regulations or carrier restrictions.
  • We do not ship to P.O. Boxes, APO, or FPO addresses at this time.

Address Changes

  • Please ensure your shipping address is correct at checkout. If you need to change your shipping address after placing an order, contact us as soon as possible.
  • Address changes after the order has been shipped may incur additional fees and delays.

Contact Us

If you have any questions or need assistance with your order, please reach out to us at: goldenb1ondi3@gmail.com

  • Email: goldenb1ondi3@gmail.com
  • Phone: +17809771929
  • Hours of Operation: Monday – Friday, 9 AM – 6 PM EST

Thank you for shopping at Chic Paw Tique! We appreciate your business and look forward to serving you and your furry friends.